Contact

Get in Touch

Got a question about a flow star, a custom order, or something else entirely? We'd love to hear from you. Fill out the form below and we'll get back to you within 24 hours — usually much sooner.

What to Expect

Response time: within 24 hours, often the same day
Order questions: please include your order number for faster help
Wholesale inquiries: let us know your business name and approximate volume
Custom orders: visit our customize order page for the full briefing form

Common Questions

Before you reach out, you might find what you need on one of these pages:

Order status and tracking — for delivery updates on a specific order 
Shipping and taxes — for delivery times, customs, and shipping policies 
Returns and refunds — for our 30-day return policy and how to start a return 
Beginner's guide to flow stars — for new spinners learning the basics

Connect With Us

Follow Hoper Spin on Instagram and Facebook for new releases, flow tutorials, and customer spotlights. Tag us in your spin videos — we love seeing what our community creates.